Effective Date: 12/16/2024
CPAP and Sleep Disorder Clinic Inc. (“we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we gather, use, share, and protect your data when you interact with our website or utilize our services. By accessing our website, you agree to the terms described in this policy.
1. Information We Collect
We may collect the following categories of personal information:
Personal Details:
Name, contact information (address, phone number, email), date of birth, and other identifiers.
Health Information:
Details about your medical history, sleep patterns, diagnoses, treatment plans, and other data shared during consultations or health assessments.
Payment Details:
Information required for billing, including credit or debit card data and other payment-related information.
Technical Data:
Information such as IP addresses, browser type, operating system, device details, and browsing activity collected through cookies or similar tracking technologies.
2. How We Use Your Information
Your personal information may be used for the following purposes:
- Delivering sleep care services, including consultations, diagnostic evaluations, and treatment plans.
- Processing payments and managing billing activities.
- Scheduling appointments and providing reminders.
- Sending updates, promotional offers, or changes related to our services.
- Enhancing the functionality and user experience of our website.
- Complying with applicable legal and regulatory requirements.
Legal Basis for Processing:
- Consent: Sensitive health-related data will only be processed with your explicit approval.
- Contractual Needs: To deliver the services you request.
- Legal Compliance: To meet applicable laws and obligations.
- Legitimate Interests: To improve our services and ensure website security.
3. Sharing of Information
Your data may be shared with the following entities:
- Healthcare Providers: To support accurate diagnosis and treatment.
- Service Providers: For payment processing, data management, hosting, and other operational needs.
- Regulatory Bodies: When required by legal obligations or to adhere to regulations.
- Affiliated Organizations: For collaborative purposes in delivering services.
We do not sell, trade, or rent your personal data for marketing purposes. If information is transferred outside of Indonesia, we ensure that it meets equivalent data protection standards.
4. Data Security
We employ robust technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. Sensitive health data is encrypted and managed in accordance with applicable healthcare standards. While we strive to maintain top-level security, no system is entirely immune to risks. Please exercise caution when sharing sensitive data online.
5. Use of Cookies and Tracking Technologies
We utilize cookies and similar tools to:
- Improve your website experience.
- Analyze traffic and usage patterns.
- Retain your preferences for future visits.
You can adjust your cookie preferences using the consent banner on our site or through your browser settings. Disabling cookies may affect some features of the website.
6. Your Rights
As a user, you are entitled to:
- Access, correct, or update your personal information.
- Withdraw consent for specific data processing activities.
- Request data deletion, subject to legal or contractual limitations.
- Request data portability to transfer your information to another service provider.
- File a complaint with the appropriate data protection authority in Indonesia.
To exercise these rights, please reach out to us at info@cpapsleepclinic.ph.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy policies or content of these third-party sites. We encourage you to review their privacy practices before sharing any personal information.
8. Updates to This Privacy Policy
This Privacy Policy may be revised periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the latest “Effective Date” displayed at the top. We recommend checking this policy regularly.
9. Contact Information
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
CPAP and Sleep Disorder Clinic Inc.
Email: info@cpapsleepclinic.ph
Phone: +6395-6450-8100 | +6394-7769-1223 | +632-8817-5759
Address: 6/F Cyber One Building, 11 Eastwood Avenue, Eastwood City Cyberpark, Bagumbayan, Quezon City
This Privacy Policy ensures transparency and outlines how your personal information is protected while interacting with our services.